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How We Handle Your Account Information

We collect what we need to run your account, verify deposits through bKash, Nagad and Rocket, and keep the lobby secure. You control your data—request access, changes or deletion through support anytime.

Account securityPayment verificationData access requestsCookie transparencySupport contact
8 baje How We Handle Your Account Information
DATA SAFEGUARDS

How We Protect Your Information

Your account runs on encrypted connections—SSL secures login sessions, deposit flows through bKash, Nagad and Rocket, and withdrawal verification steps. We limit internal access to personal data, log every transaction for audit trails, and store payment records only as long as financial regulations require.

Encrypted sessions

Every login, deposit and game session runs over SSL encryption so your account credentials, wallet ID and transaction details stay protected in transit. Your browser shows the padlock icon when the connection is secure.

Cookie management

We use session cookies to keep you logged in and functional cookies to remember language and lobby layout preferences. You can block third-party analytics cookies from your browser settings without affecting core account features.

Data retention limits

Active account profiles stay accessible as long as you use the platform. Once you close your account, we keep transaction records for the period local financial regulation requires, then archive or delete them per jurisdiction rules.

Payment verification

When you deposit via bKash, Nagad or Rocket, we log the transaction ID and timestamp to match your wallet transfer with your account balance. Withdrawal requests trigger identity checks—registered mobile number and wallet ID must align before payout clears.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about this privacy policy, want to request your account data, ask for corrections, or delete your profile, our Bangladesh support team handles those requests directly. Reach us through live chat for immediate help or send an email for detailed data access requests.

Team online

Live chat

Open the chat panel in your account dashboard or from the homepage footer. Privacy and data requests go to our compliance team within the same conversation—explain what you need and we'll guide you through the verification steps.

Email support

Send data access or deletion requests to our support email listed in the account settings page. Include your registered mobile number and account username so we can verify your identity before processing the request.

Account settings

Log in and navigate to account settings to update your mobile number, email, or payment wallet details. You can turn off marketing notifications and adjust cookie preferences from the privacy controls section in settings.

Common Questions About Your Data

We collect your mobile number, email address, and the wallet ID you use for bKash, Nagad or Rocket deposits. We also log device type, IP address and session timestamps to keep your account secure.

Yes. Contact support through live chat or email with your registered mobile number and username. We'll verify your identity then send a report covering registration details, transaction history and session logs.

Session cookies keep you logged in across pages; functional cookies remember your language and layout choices. You can block analytics cookies from browser settings without breaking core lobby features—only session cookies are required.

We share transaction data only with the payment processors that clear bKash, Nagad and Rocket deposits and withdrawals. We never sell your wallet ID, mobile number or transaction records to advertisers or marketing firms.

Active account profiles remain accessible while you use the site. Once you close your account, we retain transaction logs for the period local financial regulation requires, then delete or archive them per jurisdiction rules.

Log in, go to account settings and submit a closure request, or contact support directly. We'll verify your identity, process any pending withdrawals, then close the account and schedule data deletion per local retention requirements.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.